Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If you are not satisfied with your Skibbereen Food Company order, please contact us [email protected].
All communication must be done by contacting [email protected].
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
The Skibbereen Food Company will not refund any product that a customer purchases that doesn’t like the taste or doesn’t approve of the product based on them commenting to making the decision on purchasing The Skibbereen Food Companies items.
If a customer if such claims that they feel ill from eating The Skibbereen Food Companies Products a doctor examination must be carried out and presented to The Skibbereen Food Company. From this point a decision will be made based on the customers doctors examination.
In case of damaged goods, please send photos of your order along with proof of purchase to [email protected].
All complaints must be achieved through the following email [email protected].